Very professional and friendly staff. When I arrived, it was discovered that my insurance wasn't covered by this office. The Dr. offered me a complimentary x-ray and exam for an infected tooth, and a course of antibiotics.
I will return as a private pay as their service and compassion outweighs any costs.
I had my first appointment at Lodi Dental today for a general cleaning. The staff (front office and hygienist) were exceptional. Karissa of the front office dealt VERY GRACEFULLY with my insurance as she had to go back and forth with them several times. She was very patient through it all and very communicative and kind. I had Nadine as my hygienist and was very impressed by her - I could tell she cares a lot about the people coming through the office. She provided education and advice over and above doing a good cleaning job. I can't believe I can say it, but I'm almost looking forward to coming to the dentist because of this office's exceptional staff!
Recommend 100%!! All of the staff was great... So great in fact that I recommended them to my girlfriend. We both had exceptional experiences here and would recommend fully. I went in for an infected tooth. Dr. Ung got me in on short notice and spent tons of time answering all of my very detailed questions. They recommended an endodontist to take care of my tooth issue, got me in for a cleaning, and took care of a small cavity that I had. At each visit the staff was very knowledgeable, took time to explain everything, and were very fair and upfront with pricing. I am very horrible at going to the dentist for bi-yearly cleanings, so every time I have gone in for the last three cleanings the dentists I have seen have charged me for "deep" cleanings. Dr. Ung and her hygienist explained that this is a method for offices to charge more money and told me that in my case it was not necessary. Going to the dentist is almost never pleasant, but Dr. Ung and her staff made the experience exceptionally enjoyable.
Dr. Ung is an amazing dentist very gentle and friendly. Her staff are awesome. If you need dental Work this is the place to go.
Heard about Dr. Ung through a family member, I've always had horrible experiences at the dentist but not this one! Everyone is very nice. Dr. Ung and her staff are amazing! You can't even feel when she numbs you. I fall asleep for every appointment because her work is painless. I can not thank her and her staff enough for making my teeth look amazing!
Everyone there is amazing. Very friendly and they took their time with me. I haven't been to the dentist in about 10 years and they took care of everything that I needed. I would recommend them to everyone.
Have been a patient of Dr. Ung for several years. She is a fine dentist who always explains things and answers questions. Her staff is also very competent and nice.
The experience with this office was great, orthodontist was very nice & pleasant, office was comfortable & homey. I saw the orthodontist on the left front (of pic posted here, I forget her name) and had the hygienist in the back. The front desk messed up my appt, she set me for their lunch time so I had to wait for them to come back at 1:30 when I had been there since 20 to 12 to be early to a noon appt for new patient paperwork. They took me the minute they got back from lunch though. My crown fell off (not from them) and the dr offered me a few options based on my current health situation, funds, etc. and it ended up working out- I was so relieved as I was expecting the worst. She took her time with me (absolutely NO PAIN at all) and both ladies explained everything they were doing & why-which I liked, they were very friendly. Overall it was a good experience; they took me right in for an "emergency" and so far it's holding up fine. This was a few weeks ago.
*Update, receptionist called & apologized for the mixup of my appt time so changed from 4 to 5 stars, she was genuine & sweet. Repair is still doing well. I recommend this dentist office.
Today was my fourth visit to Doctor Ung and every visit has been very consistent.. Doctor Ung is very talented, her treatment is exceptional and she is extremely nice.. I have also found her staff also maintain a high quality of patient care.... Thanks Dr. Ung
I'm from the San Diego area and came here for an emergency last year to get a tooth extracted. Very helpful and professional. The staff is friendly and I would strongly recommend coming here.